Call us: 0256 705 333

Terms & conditions


The following elements are the exclusive property of Pronat and can only be used with their express consent. These elements are: logos, stylized representations, commercial symbols, static images, dynamic images, texts and/or multimedia contents. If the owner of these elements gives a third party the right to use all or part of these elements, he will be able to use the information on this site strictly for the specified period and for the stated purpose. Their exclusive owner - Pronat srl - reserves the right to withdraw this granted right at any time, without detailed explanations, if it considers that the way the intellectual property elements are used does not serve its interests.

The use without the consent of Pronat SRL of any elements listed above is punishable according to the laws in force. For any notification related to copyright, please contact us at:

The website, a brand of Pronat SRL, collects and processes personal data with the aim of: informing clients/buyers regarding their account status, commercial activities, promotion of products and services, marketing, advertising, administrative. does not promote SPAM and does not provide your e-mail address to third parties. uses users' IP addresses only for internal statistics, displaying personalized information and for increased site security.

Information: can use customers' addresses to notify them through the weekly newsletter regarding current offers, discounts, loyalty points, gift coupons or other special messages.

By completing your data in the authentication / account creation form, you declare that you agree that your personal data will be included in the database of, and you give your consent for these personal data to be stored, used and processed by Pronat SRL for the purposes mentioned above.

The rights of users

The right to information – The user has the right to be informed that his data will be processed
The right to access data – The user can check, modify, delete his personal data in the My Account section. If the user does not have a customer account, he has the right to obtain from the operator (at the email address:, free of charge, the rectification, updating, blocking or deletion of data whose processing is not in accordance with the law , especially of incomplete or inaccurate data.
The right to object – The user has the right to object at any time to the data concerning him being the object of processing.
The right not to be subject to an individual decision made on the basis of automatic processing.
The right to go to court if it deems it appropriate.
Any notification that is the subject of these terms and conditions can be sent by email to the address:
By reading the Terms and Conditions, you have become aware of the fact that you are guaranteed the rights provided by law, specified above. Based on a written, dated and signed request, sent to the address Pronat SRL, RO-307375 Sânandrei / Timișoara DN69, Km10+510m Industrial Park Sânandrei, Hall "Artemis One", you can exercise the above rights free of charge. For any kind of communications/requests/reports, please send an e-mail to or call us on 0256 705 333

SC PRONAT S.R.L. is registered with the National Supervisory Authority for Personal Data Processing in Romania under number 15828.

Any customer who has explicitly provided their email address on the site can opt to delete it from our database.
The supplier / seller can provide your personal data to other companies with which it is in partnership, as follows: courier, payment processors / banking services, e-mail - marketing or other services. Your personal information can also be provided to the Prosecutor's Office, the Police, the Courts and other competent state bodies, based on and within the limits of the legal provisions and as a result of express requests.

The articles published on this site are only informative and do not constitute recommendations or medical indications.

No action should be taken or relied solely on the content of the information contained in the articles presented on this site. We recommend that you consult a doctor or alternative treatment specialist instead.

If you think you have a medical emergency, immediately call the ambulance service tel. 112.
The content of the articles (text, graphics, images) is not intended to replace a doctor's recommendations, diagnosis or treatment.
Cereți întotdeauna sfatul medicului sau a unui specialist calificat pentru orice întrebări legate de sănătatea dumneavoastră.
Never disregard the advice or delay treatment recommended by your doctor based solely on the information on this site.
The information and opinions expressed in the articles on this site are believed to be correct, based on the best analysis and judgment of the authors.

Recurgerea la informațiile din diverse articole de pe site fără consultarea medicului se face pe propria răspundere a cititorului.

In addition, the information and opinions expressed in the articles do not necessarily reflect the point of view of Pronat. Pronat recognizes differences of opinion, accepts and encourages the exchange of opinions.

In the event that you have any suggestions, concerns or questions regarding the products and conditions existing on, please access the Contact section on the website.

We strive to offer flawless services and products, but there may be situations where we or our collaborators make mistakes, in which case please contact us as soon as possible.

If you want to make a notification or complaint, please contact us by phone at 0356/007.324, or send an email to to the attention of the Customer Relations Dept.

Time interval for sending your suggestions or reports:
Monday-Friday between 8:30-16:30, except for Legal Holidays.

About dispute resolution for online purchases: see link to the SOL platform


A cookie is a small file, consisting of letters and numbers, which will be stored on a user's computer, mobile terminal or other equipment from which the Internet is accessed. The cookie is installed by requesting the emission to a web server of a browser (eg: Internet Explorer, Chrome, Firefox) and is completely passive (it does NOT contain software, viruses or spyware and cannot access information about the user's hard drive or other confidential information).

These files make it possible to recognize the user's terminal and present the content in a relevant way, adapted to the user's preferences. Cookies provide users with a pleasant browsing experience and support the efforts of S.C. PRONAT S.R.L. to provide convenient services to users: for example: online privacy preferences, shopping cart or relevant advertising. 

Two types of Cookies are used: per session and fixed. The latter are temporary files that remain in the user's terminal until the end of the session or the closing of the application (web browser). The fixed files remain on the user's terminal for a period in the Cookie parameters or until they are manually deleted by the user.  

A visit to this website may place cookies for the purposes of: 
Site performance cookies 
Visitor analysis cookies 
Cookies for geotargetting 
Registration cookies 
Cookies for advertising 
Advertising provider cookies  

Cookies themselves do not require personal information to be used and, in most cases, do not personally identify Internet users. Personal data collected through the use of Cookies can only be collected to facilitate certain functionalities for the user. This data is encrypted in a way that makes it impossible for unauthorized persons to access it.

The cookies used by (own or from third parties) are: Google Analytics, Google Adwords, Facebook Login, Pinterest, Twitter and others.
These cookies may come from the following third parties:,,,, and others.
Cookies represent the central point of the efficient functioning of the Internet, helping to generate a friendly browsing experience adapted to the preferences and interests of each user. Rejecting or disabling cookies may make some sites unusable.
Rejecting or deactivating cookies does not mean that you will no longer receive online advertising, but only that it will no longer be able to take into account your preferences and interests, highlighted by your browsing behavior.

Retention of child protection filters regarding Internet content (family mode options, safe search functions). 
Limiting the frequency of advertising, limiting the number of ads displayed for a specific user on a site. 
Providing more relevant advertising to the user. 
Measurement, optimization and analysis features such as confirming a certain level of traffic on a website, what type of content is viewed and how a user arrives at a website (eg through search engines, directly from other websites etc). The websites carry out these analyzes of their use in order to improve the sites for the benefit of the users.

In general, an application used to access web pages allows cookies to be saved on the terminal by default. These settings can be changed in such a way that the automatic management of Cookies is blocked by the web browser or the user is informed every time Cookies are sent to his terminal. Detailed information about the possibilities and ways of managing Cookies can be found in the settings area of ​​the application (web browser). Limiting the use of Cookies may affect certain functionalities of the web page. 

Disabling and refusing to receive cookies can make certain websites impractical or difficult to visit and use. Also, refusing to accept cookies does not mean that you will no longer receive/see online advertising.
It is possible to set the browser so that these cookies are no longer accepted or the browser can be set to accept cookies from a specific site. All modern browsers offer the possibility to change cookie settings. These settings are usually found in "options" or in the "preferences" menu of the browser used.

Whenever you want to know more details about cookies and their role (including how you can use your browser to block or delete them), please visit and consult the website All About Cookies.

For the settings regarding cookies placed by other partners or third parties, you can consult the website: Your Online Choices.